Google can’t seem to catch a break with it’s latest phones, the Pixel 2 and Pixel 2 XL. The latest issues is that Google shipped out a device that was clearly marked as having issues. Ouch!
Dpezet (the Redditor that received the defective Pixel 2) uploaded a picture of his phone, and sure enough, there’s a note from QC saying that it shouldn’t ship due to cosmetic damage. Dpezet did note that he couldn’t see any scratches or imperfections, but even so, the phone still failed an inspection and should never have shipped.
It’s certainly not the end of the world but Google sure could catch a break.
Google has since reached out and will be replacing the Pixel 2 for a new model along with a $10 Google Play credit, and while it is nice of them to throw something in along with the free return, it still seems like a pretty weak apology for shipping a phone that shouldn’t have ever arrived on a customer’s doorstep.
see more via: Android Central